'Burnt' Galaxy S10 5G not a cause of device malfunction, says Samsung

Concluding updated: April 30th, 2019 at 12:52 UTC+01:00

After the Galaxy Annotation 7 went off the market because of malfunctioning batteries, Samsung implemented advanced battery checks for its smartphones to make sure no such issues would arise in the time to come. And it worked, too: There have been no reports about any Milky way flagship launched after the Galaxy Notation seven burning or catching fire. There may have been a stray example or 2, but Samsung had denied that any of those cases were because of issues with the devices themselves. And that'southward what it's doing for a Milky way S10 5G that reportedly decided to spontaneously combust.

No details on why and how it happened

A South Korean consumer released pictures of his Galaxy S10 5G burnt across repair, saying that the phone was simply sitting on the table "when information technology started smelling burnt" and was engulfed by smoke. The Galaxy S10 5G comes with faster charging technology than any previous Galaxy smartphone, but it's incommunicable to say if that was the reason here. In that location aren't any details available about whether the burnt device was beingness charged or if a third-party charger was used, and Samsung has denied that at that place is whatever trouble with the phone and refused to reimburse the customer.

Because all the money Samsung lost by recalling the Milky way Note 7 and the bad press it received over the matter, it's not surprising the visitor is denying the Milky way S10 5G has any underlying result. And we're inclined to believe Samsung, equally in that location's been practically null about whatsoever of its flagships burning up in the terminal 2 years. Information technology may not accept properly tested the Galaxy Fold for real-globe usage, just to correlate that with battery problems on Samsung's phones would be an incorrect affair to do unless we actually see more widespread reports.